Comments on: BT

By: clare

clare — Sun, 25 Sep 2011 19:40:23 +0000

Terrible ISP. Connection drops many times a day, sometimes for seconds, sometimes for hours. Impossible to get work done. You get nowhere with support, call centres in India and you cannot understand what they are saying. They are reading from scripts and problems don’t get solved. I will never, ever use BT again. Stay away from them.

By: Billy

Billy — Tue, 19 Jul 2011 14:50:07 +0000

intermittent broadband is of no use to me

By: DP

DP — Fri, 03 Jun 2011 08:53:11 +0000

Has no issues with BT.
Service was solid and never had to call Customer Services.

By: Mike

Mike — Wed, 01 Jun 2011 19:47:59 +0000

Had these – Would never go for them again. I since moved to a better provider!! Absolute crap! Poor speeds, Huge ping times, desperate! No customer support!!

By: erich parge

erich parge — Mon, 27 Sep 2010 00:43:49 +0000

no problems have it for a year. always around the 7 mb mark.

By: Morgane

Morgane — Sun, 13 Jun 2010 15:06:14 +0000

AVOID!!! AVOID!!! AVOID!!! Indian Call Centres of the worst kind. If you finally manage to understand what they are saying, you’ll realise they don’t have the faintest clue. It takes 3-4 calls before you get through to a “manager”, who is slightly more intelligible and is allowed to “think outside the script”. DON’T EVER allow them to use the remote assistance function, as it will totally sc** up your PC as well as allowing them to read your emails.
10 GB allowance just evaporates into the ether, even when there’s no internet connecting programmes open (I use ShaPlus Broadband Meter). If you’re thinking of P 2 P just forget it between 7am and 12am, as you won’t be getting more than 60kbs and with the allowance vanishing mysteriously just surfing normally, you can’t afford it anyway.

By: j

Thu, 29 Apr 2010 17:09:41 +0000

I changed from another company.

BT is quite good. Good speed and doesnt fail (or rely on a signal)

By: Rate my ISP - Rate your Internet Service Provider & Irish Broadband services

Rate my ISP - Rate your Internet Service Provider & Irish Broadband services — Sun, 24 Jan 2010 12:43:15 +0000

[...] have to see if Smart continues to run udner that name. But I suppose I’ll eventually delete BT which is oddly enough in 2nd placea t the [...]

By: Dave

Dave — Fri, 22 Jan 2010 22:49:08 +0000

These guys are so Bad, We had them in our appartment and it used to cause arguments because myself and my flat-mate thought that the other was doing excessive downloading which was causing them to trottle us. when my flatmate moved out I realised that they were just crap. I got on to customer service who had previously told us that we were being trottled for excessive use. This time they said that they are not able to provide 24Mb bb in my area. That would have been nice to know a few months earlier. were now downgraded to a 3Mb bb package which has never broken 2Mb and instead of it being trottled to 80′s dial up speed It just stops working. This basically means you can forget about anything bar loading long pages of text, videos. games, downloads. forget it with these.

I will give them this. when you ring them they pick up. you will just end up wishing that they didn’t. rang them today to complain and was told that it was my wireless router. I told them that i had a direct connection. they said that it would still most likely be the router. I told them I was connected directly to there non wireless router. they said that they could then see an issue on the line and that they would rectify the filter. I gave it two hours and rang back I spoke to someone else and was told that the last call I made had been recorded as there being a error on my side and nothing to do with filtering as I had been told. I’m not sure what that says for them but I will be checking if UPC has fiber down near me and getting rid of this shower asap.

By: Rate my ISP - Rate your Internet Service Provider & Irish Broadband services

Rate my ISP - Rate your Internet Service Provider & Irish Broadband services — Tue, 08 Dec 2009 20:11:59 +0000

[...] Vodafone have recently taken over BT’s residential customers. So make sure to check out previous BT reviews [...]