Comments on: Eircom

By: Dee

Dee — Tue, 08 May 2012 12:13:51 +0000

shocking bad service from eircom. eveytime the phone rings it knocks off the internet connection and takes 10 minutes to get it back. slow and frustrating connection. shocked that other providers are not in the locality and we are forced to pay for such a terrible service from eircom.

By: Cathal

Cathal — Mon, 23 Apr 2012 19:35:16 +0000

As if unreliable connections, huge contentions and bad customer service weren’t bad enough, they monitor and censor users’ web usage. What’s the point in having the internet at all if it’s a walled garden?

Avoid. Better to get satellite internet if you can’t do any better in your area; you’ll have the same speed, and more access.

By: Ronan

Ronan — Sat, 21 Apr 2012 13:00:53 +0000

Eircom are just terrible!

By: Dave

Dave — Mon, 02 Apr 2012 12:12:41 +0000

Warning! stay away from Eircom. Avoid at all costs

I’m an Eircom customer and will be getting rid of them as soon as my contract is over.
Really bad customer service and do not supply speeds they say they do.

Eircom is a Joke. Stay away.

By: R Pierce

R Pierce — Sat, 24 Mar 2012 21:37:45 +0000

We live in Wexford and have Eircom broadband for several years, paying for 3mbps and getting less than half that. Have been told by Eircom that they don’t know when NGB will be available to us. About two months ago accidentally came across Carnsore Broadband promising 15mbps in our area. We had this installed and it is an excellent product. Speed is always above 15mbps and customer service is excellent. Can watch all sports on Sky Go without interruption. We are very lucky to have an alternative to Eircom

By: Megamind

Megamind — Mon, 12 Mar 2012 12:57:09 +0000

I live in Allenwood Kildare and our village has no Eircom broadband whatsoever. The vilages before us and after us all have broadband, but for some reason Eircom skipped us and never bothered their arses to upgrade the cabinet. I have a friend in Newcastle, Co. Dublin, and he can’t get Eircom either. I’m less than 40km from Dublin and my friend is less than 15km from Dublin city centre and Eircom still won’t provide us with broadband. Alsolute shit company and the older ex-state body support staff are useless. They should make all the old tech-support biddies redundant as they just don’t give a shit and hire some young techies who do know what they are talking about and are interested in doing a good job

By: Graham (Kildare

Graham (Kildare — Tue, 21 Feb 2012 12:53:28 +0000

I rue the day I went back to eircom signing up for the Next Generation Broadband basic package. A “download speed of UP TO 8mb” is stated on the contract and of course this gives them the leeway to provide download speeds of on average 1mb. I have ping speedtests recorded daily for the past 40 days and the highest speed achieved was 2.1mb.
The real contention is the usage cap on this basic package. The combined upload and download allowance is 10Gb, this is completely laughable and a conceited rip off to charge €1.65 per 1Gb over this cap plus VAT.
WARNING* If you agree to sign up for this Eircom service you will fall into this trap and wind up paying much more than you intended for a pathetically slow internet service.

By: Neil

Neil — Tue, 14 Feb 2012 16:17:04 +0000

Nothing much to day about Eircom apart from they are rubbish , a total rip off and tech support are ignorant , My family should have switched from them along time ago. save yourself the stress a move to UPC.

By: Laughing Joker

Laughing Joker — Sun, 05 Feb 2012 07:37:04 +0000

Was with BT had no problem. Than Vodafone took over and had nothing but headaches.
Moved to Eircom 8Mb next generation. Have been here about two years. Speeds are consistent at about 6mb. Rarely breaks down. Solid reliable. Highly recommended. I am in Douglas cork

By: Patrick

Patrick — Sat, 21 Jan 2012 13:26:07 +0000

Have Eircom for 18 months. Was conned into going back to them after promise of 8mg broadband. Last provider gave up to 3mg and never more than 50 per month. Eircom gave me 1mg and bill never less than €65. Told me speed would improve when it was rolled out fully. Not what their rep told me.I had to pay 54.00 to upgrade to up to 3mg.This cost me €50 with last provider. Eircom are a joke but not the funny kind. Stay the hell away from these con artists.