Comments on: Eircom

By: Laughing Joker

Laughing Joker — Sun, 05 Feb 2012 07:37:04 +0000

Was with BT had no problem. Than Vodafone took over and had nothing but headaches.
Moved to Eircom 8Mb next generation. Have been here about two years. Speeds are consistent at about 6mb. Rarely breaks down. Solid reliable. Highly recommended. I am in Douglas cork

By: Patrick

Patrick — Sat, 21 Jan 2012 13:26:07 +0000

Have Eircom for 18 months. Was conned into going back to them after promise of 8mg broadband. Last provider gave up to 3mg and never more than 50 per month. Eircom gave me 1mg and bill never less than €65. Told me speed would improve when it was rolled out fully. Not what their rep told me.I had to pay 54.00 to upgrade to up to 3mg.This cost me €50 with last provider. Eircom are a joke but not the funny kind. Stay the hell away from these con artists.

By: Patrick

Patrick — Sat, 21 Jan 2012 13:23:56 +0000

Have Eircom for 18 months. Was conned into going back to them after promise of 8mg broadband. Last provider gave up to 3mg and never more than 0 per month. Eircom gave me 1mg and bill never less than €5. Told me speed would improve when it was rolled out fully. Not what their rep told me.I had to pay 54.00 to upgrade to up to 3mg.This cost me €5 with last provider. Eiecom are a joke but not the funny kind. Stay the hell away from these con artists.

By: sean o'connor

sean o'connor — Fri, 20 Jan 2012 21:43:41 +0000

welcome to the stone age
eircom is completely shit i can bearly watch youtube videos and the performance is a joke

By: seamus

seamus — Tue, 17 Jan 2012 21:44:08 +0000

dinosaur slowwwwwwwwww!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

By: Andrew 227

Andrew 227 — Tue, 17 Jan 2012 18:35:44 +0000

Eircoms latest advertisments boasts the increased figures of gullible customers whom reurned to avail of the service (or lack of) that eircom is providing. As a current customer of 8mb uncongested next generation broadband my internet speed is currently at 760kb, has frozen 4 times during the process of writing this review and will no doubt continue regurdless of the complaints ive issued in the past. I would leave this provider for another in a heartbeat but none other can service my area. Bottom line, avoid Eircom if you can.

By: Owen

Owen — Mon, 16 Jan 2012 21:26:37 +0000

I tried to let Eircom know that I was leaving for another provider. They want 30 days notice IN WRITING. No emails – they want you to buy a stamp and send a letter in 2012!
Their service is basic and pricey. I’ve got 1MB (870k in reality) and it costs 50 – 60 Euro with 5-10 euro of calls thrown in. Customer Service is a joke. ‘Ill call you back’ is code for ‘You’ll never hear from me again!!’

By: Sian

Sian — Tue, 10 Jan 2012 17:33:36 +0000

The worst customer service ever! We too regret the day we contacted them to get their “wonderful” 8mb bband package. 8mb? What a joke – 1mb on a good day and constantly dropping.
Took another 2 weeks for the modem to arrive. Took them 2 months before they connected us and yet they insisted on charging us for those 2 months. When we complained we got offered the customer charter compensation of 2 months free line rental only and they stated themselves that they could see that we hadnt had any service at all for the 2 months!!. Despite numerous calls & emails etc. the only time we got a satisfactory outcome was when we complained to ComReg about being charged for a service that we weren’t getting, then eircom took notice and agreed to let us out of our contract althouh we were secretly hoping they’d come good on their promise to take us to court for non payment (I kid you not!)
Scumbags of the highest order & wouldnt touch them with a barge pole even if they were the only phone & internet provider.

By: Anonymous

Anonymous — Sat, 31 Dec 2011 14:46:22 +0000

Abousoultly terrible never again

By: Joe

Joe — Mon, 26 Dec 2011 18:47:35 +0000

I lived to regret the day I changed to Eircom. Will not make that mistake again. Stay away.