Nova Broadband

Nova Broadband is a Cork-based ISP who have been providing high-quality residential broadband and business broadband since 2004. “We are renowned for a high level of customer service and technical support and believe in providing a level of reliability and quality that is head and shoulders above our competitors.”

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184 Customer Reviews of “Nova Broadband”

Review by Michaelkellyno1, June 6, 2018

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Hi as some one who has had onwave, airwave, eir and now nova I have to say nova is well ahead reliability wise.so far so good even through storms and snow this winter it held up signal wise,so far I can’t say a bad word against it.

Review by dannyor_1990, March 22, 2018

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Absolutely terrible at the moment when I first got Nova Broadband was great consistent 8mb on wifi and 10MB direct on the 10mb package. Now since they have expanded it has gone down hill. Ping in the range from 145-155 most evenings, I understand during peak times speed varies but impossible to watch live TV for example.

I was told that there is interference in the area affecting our antenna from other ISP’s using line of sight wireless broadband, nothing they can do, they’re support is great I get that, but they told us we could downgrade to the 5MB package which is total rubbish as the same issues will occur. Not getting the speeds were actually paying for.

I suppose I will be stuck with them for a while unless they install another mast to fix the problem. If another provider came along offered better value and speeds I would be leaving Nova in a heartbeat. Shocking service.

Review by tippyes, January 11, 2018

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Excellent for first year. Inconsistent for gaming. More popular it got, worse it became, currently unusable. Customer service has always been solid. Values been ok, zero for past few months though. Looking into other providers but unfortunately eir and vodafone/sky are an absolute disgrace despite the better connection. Will have you on the phone for up to 5 hours and miss- sell you fibre broadband and refuse to refund you. Ireland is a disgrace when it comes to broadband providers.

Review by righin67, October 8, 2017

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Have well and truly gone out of contract with Nova. There is now another wireless broadband operator in my area, but I have no intention whatsoever of changing. The service from Nova is excellent. Price is reasonable and the staff are just a pleasure to deal with. Keep up the good work . Dave, Norma, Jessica and all who work at Nova you do a superb job!!!.
Le gach dea-ghuĂ­,
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