Pure Telecom

Pure Telecom say they are “Ireland’s fastest growing business telecom’s provider. We specialise in providing phone and internet access services to SOHO, SME and corporate customers, guaranteeing lowest rates and one-to-one account management. These include inbound and outbound voice solutions (local and long distance, lo-call and freephone numbers), high-speed internet access solutions (DSL, Wireless, Satellite and Leased line), telecom’s auditing, hardware and data solutions.”

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23 Customer Reviews of “Pure Telecom”

Review by Aideen Fitzsimons, April 24, 2019

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I’ve just seen a similar post from someone else in relation to this.
I unfortunately made a genuine error of switching 2 months before the contract ends as I believed I was on a 12 month contract, as it turns out it was 18 months. By the time they sent me the final bill it was too late to leave my new provider and stay with these so and so’s for the remaining 2 months.
They charged me €150 early termination, plus 6 months claw back €155 and €60 For the modem which I have since returned and had credited.
These thieves make me sick. They have no flexibility or understanding. Why did they not contact me straight away when the switch happened like power suppliers would? No because they want to rob people. I would have agreed to pay the remaining 2 months which would have been €100 roughly but instead I had to pay €295.
Deceitful theives

Review by Cristiana Marginean, March 9, 2019

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Dissapointing service ,unreliable; Download speed ranges from 8 to 11 but never more t1hen that. Upload is 0.5 and sometimes I get 1.5. From time to time I get 0 internet and I reported numerous times but the only thing they do is sending me modems but the problem is still there

Review by catherineokeeffe, February 15, 2019

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only changed to Pure Telecom in recent times can honestly say I have never in my life witnessed such wonderful dedicated customer care in all branches….. It is Irish based and such amazing understanding people employed here. Special word of gratitude and thanks to Dave in Technical Difficulties wow what an Employee !!! he was just simply fabulous when trying over the phone to sort out my Broadband. So thorough trying all angles and connections I felt like he had literally come into our home. Thank you so so much….well done Pure Telecom I am highly recommending them Catherine O Keeffe. ps a special word also of thanks to Robbie Hannah who “talked me into” signing up with you guys Robbie was so helpful when we had the hiccups at the beginning thanks every one…… the reason I love being Irish x

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